Last updated 12 March 2025

This privacy notice for Guilderleigh Mews ("we," "us," or "our") explains how we collect, use, store, and share information when you use our services ("Services"), including when you visit our website or contact us. Questions? Contact us at [email protected].

Overview

We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, do not use our Services.

Information we gather

We may collect technical information (such as IP address, device and browser type, pages visited, timestamps, and crash logs) as well as details you provide (for example, your name, email address, and phone number when you ask to be introduced to a third-party platform). Some technical data may not directly identify you.

You are not required to provide information, but without it we may be unable to provide certain features. The Website is not aimed at children under 18; if we learn we have collected a child's information, we will delete it promptly where required.

Purposes and lawful grounds

We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with applicable UK law (including the UK GDPR and Data Protection Act 2018 where relevant), secure our services, improve performance and analytics, and defend our legal rights. Depending on the activity, we rely on your consent, our legitimate business interests, and/or legal obligation as applicable.

	Usual purpose	Usual lawful basis
1	Pass your details on to a third-party platform you ask us to contact	Consent / steps before a contract at your request
2	Support, security, fraud detection, analytics, and business operations	Legitimate business interests and/or legal obligation

Disclosure and cross-border transfers

We may share data with service providers under confidentiality obligations; with third-party platforms when you request an introduction; with professional advisers; with authorities if required by law; and with a successor in a merger or asset sale. Data may be processed outside the United Kingdom; where required, we use appropriate contractual and security safeguards recognised under applicable UK and international law.

Cookie use

We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.

Category	Aim
Essential only	Security, session management, and key site functionality.
Functionality / performance	Store preferences and analyse aggregated usage to help improve the Website.

Data retention, security, and external websites

We retain information only for as long as necessary for the purposes set out above and to satisfy legal obligations, then erase or anonymise it where feasible. We use reasonable safeguards, but data sent over the internet can never be completely secure. Any third-party websites we link to operate under their own policies.

Your rights and changes

Depending on local law, you may ask to access, correct, erase, restrict, or port your data, or object to certain processing, and you may withdraw consent where processing relies on consent. We may revise this notice by publishing an updated version on the Website.